Privacy Policy

At agdirect.co.za (hereinafter referred to as the “Site”), owned and operated by Ag Direct. (hereinafter referred to as “Ag Direct”, “we”, “us”, or “our”), we understand that privacy is an important issue for visitors to our Site and its related domains. The following information is designed to help you understand what information we gather from you, how we handle it, and your options related to its use.

Information We Collect

We collect both ‘Personal Information’ and ‘Non-Personal Information’. Personal Information is information that can be used to identify, locate, or contact an individual. Non-Personal Information is aggregated information, demographic information, IP addresses, user behavior data from web interaction metrics tools, and other information which does not allow for the identification of individual users.

How We Use Your Information

We use the information we collect to process your orders, communicate with you about our products, services and promotions, to maintain and improve our Site and the products and services we offer, and for other business purposes.

Sharing Your Information

We may share your Personal Information with third parties only in the ways that are described in this Privacy Policy. We do not sell, trade, rent or disclose your information to others, except as provided herein:

(a) We provide some of our services through contractual arrangements with service providers and other third parties. We and our service partners use your Personal Information to operate our sites and to deliver services.

(b) We may be legally required to disclose your Personal Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Terms; (d) necessary to protect us from legal action or claims from third parties; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, our users, employees, and affiliates.

Data Security

We implement a variety of security measures to maintain the safety of your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies And Tracking

We may use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-party Websites

This Privacy Policy applies only to information collected through our Site and not to information collected offline or through any other websites, even if we link to those websites from our Site. We are not responsible for the privacy practices of those other websites.

Children’s Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

Changes To This Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at our Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at deidre@agdirect.co.za

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